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Web Host Plan Inquiry
To enquire more information about this hosting plan from Astrahosting Inc., please fill in the form below. Optionally, you may check the prepared questions as you consider what the host can offer.

Plan Name: Business Web Hosting Package
Price: US$190/Year
Operating System: Linux
Disk Space: 500 MB

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General Questions
May I know the founder's name and a brief history of his business engagements?
How long has your company been operating to provide hosting services?
How many sites have you hosted?
Could you please send some URL of your customer's website? I would like to determine the web page loading time.

Network and Internet Connection Questions
Is your data center equipped with redundant network equipments, power grid or storage device?
Which Internet backbone carrier are you connected with?
I am very interested to host my website on your servers, but my main concern is my website's uptime. I would be glad if you can briefly explain how you manage your servers and network in terms of speed, reliability and bandwidth allocation?
How fast is your network, and what is your uptime guarantee for this plan?

Security Systems Questions
If I were to host my website with you, how do you protect my website from spamming, viruses and hijacking?
How do you secure your web servers physically?
Do you use any firewall systems?
Do you monitor site security 24 hours a day?

Web Servers Questions
Which brand of server do you use?
Do you use a high-speed SCSI disk drives on the web server for this plan I intend to host?
How many sites do you host per web server for this plan?
Is your database server on an independent server?

Plan/Package Issues
What is the rate for additional disk space?
Can I switch to other hosting plan once I sign up this plan?
Could you please let me know all the versions of the software included in this plan?
Do you charge additional fees for hosting a secure web site for this plan?
Can I install additional components and third party software?

Domain Registration and Transfer Issues
I don't wish to order the hosting plan yet, however can I park my domain name on your web server before I order?
I am ready to activate the hosting plan. Can you transfer my domain name to your host?
I am ready to activate the hosting plan. How do I transfer my website content to your host?
I am ready to transfer my website to your web server. How do you make sure there is no interruption during the transfer?
How much do you charge for a domain pointer?

Reseller Questions
Do you provide reseller service? If the answer is yes, am I qualify as a reseller by purchasing this hosting plan?
Is there any special incentive as a reseller?
Do you provide tools to keep your company anonymous to my customers?

Technical Support Handling
How long does it take for you to answer support requests?
How do you handle technical support?

Billing Management
Do you provide 30-day money back guarantee? If the answer is yes, how does your 30-day money back guarantee work?
If I want to cancel my hosting account, how long will it take?
If my hosting account is suspended, how long does it take to restore it?

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