Hosting News
The Planet Extends Service Options with Automated Self-Restore
April 21, 2008 |
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HOUSTON, April 21, 2008 The Planet, the worlds largest privately held
dedicated hosting company, today announced the addition of an automated recovery
solution, now available on all new and existing servers in the companys broad
array of offerings. The innovative Automated Rescue Environment (ARE) allows
customers to self-restore and repair their servers directly from The Planet
customer portal in the event of a critical software failure.
The solution is available immediately.
The hosted IT infrastructure provides significant cost savings for customers
compared with a do-it-yourself approach, an even more important factor in
challenging financial markets, said Urvish Vashi, director of product
management with The Planet. Many of our more technically proficient customers
have asked for direct management capabilities, so for these companies we want to
provide the option of unfettered access. As always, our skilled technical
support team is available 24x7x365 for all of our customers.
Automated Rescue Environment (ARE)
ARE enables customers with the option to self-manage their servers in the event
of a system crash or failure. By rebooting from a safe zone on The Planets
network, customers simply download a light OS, which provides the necessary
tools to diagnose and recover data. The ARE:
- Allows customers to safely diagnose configuration errors without resorting to
data losses associated with reloading the operating system
- Provides a significant self-service advantage so t
- hat customers can recover deleted files, replace corrupt files, manage and
backup data, and remove harmful programs in a safe mode
- Adds additional value to The Planets hosted solution by providing the ability
to self-restore and manage servers.
About The Planet
The Planet is the leading provider of On Demand IT Infrastructure solutions,
hosting more than 22,000 small- and medium-size businesses and 6.7 million Web
sites worldwide. By offering the best choice of servers, software tools and
world-class support, backed by state-of-the-art facilities and unmatched network
connectivity, The Planet helps turn information technology into a powerful
competitive advantage that enables customers to successfully grow their
businesses. For additional information, visit
http://www.theplanet.com.
For information contact:
Yvonne Donaldson, The Planet
Director, Public Relations
Phone: (281) 714-3602
ydonaldson@theplanet.com
Catherine Leahy
Global Fluency
Phone: (650) 433-4150
cleahy@globalfluency.com
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