Hosting News
1&1 Internet Partners with RatePoint
July 28, 2008 |
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Worlds Largest Web Host to Offer RatePoints Innovative Customer Feedback
and Online Reputation Platform
July 29, 2008 - RatePoint, a leading provider of customer feedback and
online reputation management services, and 1&1 Internet Inc., the world's
largest web host by known servers, today announced a strategic partnership that
will integrate RatePoints platform as a value-added offering within all of
1&1s hosting packages. The partnership also significantly strengthens
RatePoints international reach by extending its platform to businesses in
Germany, the United Kingdom, France and Spain.
With over 3 million active sites worldwide, 1&1 leads the world in web hosting
and also offers a comprehensive range of web solutions including domain name
registrations, email solutions, dedicated servers, and ecommerce solutions.
As the worlds largest hosting provider, we are in a unique position to
understand the needs of businesses with an online presence. Businesses today
need to take advantage of online tools that help them build a more personal,
engaging experience with site visitors, said Oliver Mauss, CEO of 1&1 Internet
Inc. Weve partnered with RatePoint as part of our commitment to providing our
customer base with progressive tools to maintain an innovative web presence. Not
only will RatePoints platform help our customers stand out on the Web and
promote their business quality, it will have a tremendous impact in converting
site visitors into loyal customers and improving customer satisfaction.
Given the proliferation of consumer-generated content on the Web, RatePoint
helps businesses manage what is being said about them online by providing a
proactive mechanism to collect, manage and promote authentic consumer reviews
and feedback directly from their websites. Previously, where any individual's
comments could impact a business, RatePoint's patent-pending offering provides
the most innovative tool for businesses in encouraging customers to speak up.
The mutual benefit to consumers is they are given an interactive method to
provide feedback directly to a business, where potential issues are more likely
to be resolved; and a mechanism to view insightful, honest feedback to help
guide purchase decisions.
In addition, the RatePoint platform provides email marketing and survey tools
that allow businesses to remain connected with their customers. Businesses can
use these tools to create and send targeted email campaigns and detailed surveys
that ultimately create a more satisfying customer experience and help drive
repeat business.
1&1 has established its place as a global leader in the Internet marketplace by
continually providing progressive services to meet future trends in the
marketplace, said Neal Creighton, co-founder and CEO, RatePoint. RatePoint is
proud to offer our online reputation management services to help transform
business websites into formidable marketing and customer satisfaction tools for
1&1s international customer base.
About 1&1 Internet Inc:
1&1 Internet Inc. is a subsidiary of United Internet, a profitable public
company with a market cap of $5 billion. 1&1 was founded in 1988 and hosts more
than 10 million domain names, while more than 55,000 servers run on the
companys five state-of-the-art data centers. 1&1s global community is over 7
million customer contracts strong. The companys U.S. headquarters is located in
Chesterbrook, PA. For more information, please contact the company at
www.1and1.com or 1-877-461-2631.
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