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Changing host? Step-by-step
guide
Every webmaster cringes at the thought of moving hosts. Like moving your
home it can be messy and sometimes problems arise. But if you follow
these simple steps, your move will be less painful.
Backup Backup Backup
If you've been diligent with your backups, you've got a lot of
insurance to fall back on yet always make the latest backup. If you
haven't, before you do anything else, do a backup now. Backup anything
and everything you can and don't forget your database if your site
relies on it. Save at least 2 copies and store them separately. One for
you to work with, and the other as an archive. Do not underestimate how
easy it is to copy over these files as you make changes or simply mess
it up.
If you're moving to a host who has as different control panel, make a
manual backup by downloading all your files because different control
panels may not be able to restore the backups made by your old host.
They also have different directory structures so your file trees will be
in a mess. If you need to, make a small note file with notepad with
memos for you to remember the old server configurations. This will help
you as you make changes on your new host server and save the confusion
moving back and forth between hosts. Remember to make the correct
transfer type (ASCII or Binary) as you download. If your download is not
right chances are you'll have a tough time getting your site to work on
the new host server.
If server logs are especially important, remember to backup those too.
There is no good way of moving logs yet because different hosts may log
statistics differently. So the best thing to do is to download it and
use a log analyzer on your computer to make references to later on.
Gather Odds & Ends
1. A Good FTP program which you should have by now 2. Get your new
host server's DNS 3. It's also helpful to have a script that tells you
the server environments installed on your new host server for quick
references. 4. Get the temporary URL on your new host so you can check
your site before you make a DNS change. 5. If you have your host control
the domain inform them not to change your DNS until you tell them to. 6.
If you run scripts: ? Get a copy of the original installation guide and
the script. Sometimes after moving the scripts just do not work right so
you might need to install the script from scratch. ? Get a list of all
the server paths such as Perl, Sendmail and home directory on your new
server. ? If your script needs special server modules or programs ensure
they are installed and where. Even though these might be covered before
you ordered the account with the host but sometimes your host has
removed it or haven't installed it yet.
Inform Your Visitors
It is common and good practice to inform your visitors and customers
of the server move. If you run a e-store, this helps assure your
customers you have not fled with their money if there is any downtime.
Also give an alternate email so you won't lose emails in the transfer.
You might also want to give periodic updates prior, during (if there is
downtime) and after. If your site is large, doing this is helpful
because your visitors can alert you whenever there is a part of the site
not working.
Moving Day
Try to schedule the move at a time where there's least traffic.
Backup again just before you do the move so you'll have the latest data.
Start by first copying or creating your custom error pages onto the new
host server. Put a small note in there about the move. You can always
remove it later. Then upload the most visible parts of the site first
i.e. the main pages then move on to the less critical parts of the site.
If you have a large site with many divisions you might want to split
them across different days and instead move the least critical first.
Just ensure you always do a backup before you do any moving. Use the
temporary URL to check your site, visiting as many pages as you can.
Changing DNS
Once you're satisfied, change your DNS over. This typically takes
about 24-48 hours so you have time to make some minor changes if need
be. You might want to also take this time to modify your old site's
error pages to inform your visitors of the move and give a new URL if
there are URL changes. To help you determine if the DNS has resolved,
make a small change on the new pages to differentiate between the old
and the new.
Monitor
After you've moved and the DNS resolved, do not release the old
account yet. Keep it as long as two weeks running concurrently. Go back
and check the old servers for activity. Check your old email account and
if you have a web based contact method on the old server check to see if
any communication is left there. Once you're comfortable all email and
traffic is correctly directed to the new host server, you can cancel
that account.
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